Is Free really free forever?+
Yes. The Free plan has no time limit, no item cap, no watermark on your site, and doesn't require a credit card. We make money when restaurants outgrow Free and upgrade to Pro — not by squeezing the people just starting out.
Can I use my existing domain?+
Yes. Bring any domain you own and we'll guide you through pointing it at Lokand in two minutes. We handle the SSL certificate, renewals, and the redirect from www to root automatically. No DNS background required.
Do I need a developer or a designer?+
No. Lokand is built for restaurant owners, not designers. Pick a theme, change your brand color and fonts in a few taps, and publish. If you can run a kitchen, you can run your Lokand site.
Is the loyalty program free?+
Yes — unlimited members on every plan, including Free. Customers join with email or passkey sign-in at no cost; the only usage cost is optional SMS one-time-passcode verification, billed pay-as-you-go.
What happens if I cancel Pro?+
You drop to Free at the end of the billing period. Your site, menu, domain, and loyalty program stay live — you just lose access to campaigns and full analytics. Your member list is preserved if you upgrade again.
Can I migrate later if I outgrow Lokand?+
Yes. Your data is yours — menu, customer list, content — all exportable as JSON or CSV at any time. We'd rather you stay because Lokand is the best option for you, not because we hold your data hostage.
Is there a discount for non-profits or co-ops?+
Pro is 50% off for registered non-profits and worker-owned co-ops. Email hello@lokand.com with proof of status and we'll set it up.